Great place to work - Manager Genesys Employee Review

5.0
Jun 29, 2017
Recommend
CEO approval
Business outlook

Pros

Fast paced work environment with good work/life balance. Tremendous growth opportunities. Great benefits including open time off. Chance to work on new technologies/continuous learning.

Cons

Some complex processes need to be streamlined further.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

See reviews by: Helpful|Rating|Date|All