Best place to work! - Senior Technical Writer Genesys Employee Review

5.0
Jun 27, 2017
Recommend
CEO approval
Business outlook

Pros

The best CX solutions company across the globe Challenging tasks and work-life balance Highly supportive peers and management Very flexible, work from home Excellent ambiance and state-of-the-art facilities Attention to health of employees (gym, zumba class, fruit twice a week, sporting events, and recreational activities (table tennis, fussball, snooker, and so on)) Medical insurance coverage for self, spouse, children, and parents

Cons

There are no downsides of working at Genesys.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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