Company in transition; Great future potential - Anonymous employee Genesys Employee Review

4.0
May 31, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great, dedicated people, awesome products, exciting market

Cons

Two years under Alcatel lucent sucked life, structure, resources and leadership away from genesys. Private equity firm restoring independence, but the transition is somewhat chaotic. Leadership is trying to do the right thing, but appears to be afraid to make some of the tough decisions needed to chart a successful course. Communication is lacking, though they are trying. Very challenging for women to get promoted above director in this company.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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