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      Genesys

      Engaged employer

      Genesys reviews

      Why I do work here - Anonymous employee Genesys Employee Review

      5.0
      Sep 5, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - A lot of possibilities in utilizing your skills and get new ones; - Possibilities to help to and get support of the great people; - It's hard to get bored because you need to learn almost all the time; - Friendly atmosphere, very well equipped and cozy office; appropriate working environment and flexible working schedule; - Interesting tasks and opportunities for growth

      Cons

      - Would be good to have different teams and departments working more cohesive and complementing each other - Would be good to have more flexible and quick decision-making system (adjustable to the reality)

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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