Challenging and diverse sales environment - Business Development Manager SMB Gartner Employee Review

5.0
Nov 26, 2014
Recommend
CEO approval
Business outlook

Pros

- In this role you deal with C-level decision makers a lot of insight into how businesses are run effectively, comparable to taking an MBA course - Earning potential: if you are great at your job you will be rewarded greatly; uncapped commission and good reward structure - Working in a growth company gives opportunities for growth

Cons

- Management in the SMB (small and medium business) division are 90% of the time former successful sales people of the same division. A good sales person does not always make a good manager and vice versa. In my opinion management often acted more as bottleneck and inhibitor to productivity rather than enabling better results.

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5.0
Jun 6, 2026
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CEO approval
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Pros

Great people, great leadership, great products

Cons

Negative colleagues impact business outcomes

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and work from home schedule

Cons

Gartner has lost much of what once made it a great place to work. The culture has become increasingly focused on micromanagement, with excessive oversight and an overwhelming number of metrics driving day-to-day activities. Employees are often measured on quantity rather than quality, creating unnecessary pressure and reducing job satisfaction. What was once an engaging and collaborative environment no longer feels enjoyable. Morale has declined as leadership places more emphasis on tracking performance than supporting employees. Staff are frequently treated as numbers rather than valued contributors, leading to frustration and disengagement. Overall, the company has lost its luster. Unless significant changes are made to improve employee experience, reduce micromanagement, and foster a more supportive culture, it will continue to struggle with retention and employee satisfaction.!

3
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