3.0
Oct 16, 2014
Anonymous employee
Former employee, more than 10 years
Recommend
CEO approval
Business outlook
Pros
This company is very good at recruiting extremely great people, especially in Research and Executive Programs. This is a very stimulating environment to learn and grow. The brand is great and customers can really find extremely valuable insights if they work properly with Gartner.
Cons
Middle management is by comparison very poor and the leadership lacks strategic vision. Gartner is far better to explain what digital means to their customer than trying to think strategically about what it means for themselves. The management is product (and not service) oriented and more focused on internal metrics than on customer experience.