Join Products & Services (P&S) in Gartner to experience the ancient caste system of India in today's day - Client Relationship Associate Gartner Employee Review

1.0
Jul 13, 2019
Recommend
CEO approval
Business outlook

Pros

- Getting a brand name added to your CV - You will learn the art of how to grow without doing any actual work (by learning how to market yourself on work done by junior staff)

Cons

- The P&S team in Gartner is an experiment within a well-established research organization to introduce Agile, however, nobody (especially the Senior Management in India) has any clue of what the heck is going on. - The caste system: all opportunities within the team are allocated based on your education degree. People from premium colleges (IIT+IIM) are the upper-brahmin caste - they get the most important & exclusive projects to work on; people from lesser premium colleges (IMT/NSIT) are lower-brahmin class (I'm here) - they do not get the most important project but they are also not required to do the dirty work, which is done by the last class of people; people from all other colleges are the SC/ST/OBC class (the untouchables) who are given all the unimportant and manual work which is still critical for running the show, but gets no notice from the Managers/Sr. Managers/Directors only because this work does not help the Managers 'market' themselves in front of the Senior Leadership in the US. What's even more exciting is that how you will be treated (as a professional) is also based on your.... wait for it..... "educational degree" - the upper-brahim class gets to be in all the important meetings and their concerns/points are heard patiently by the leaders; all others are treated as if they don't exist and their concerns/points are either ignored, argued or suppressed by the leaders. So in theory, a fresher from IIM is given more importance than a person who has spent 10-12 years in the industry solely based on pedigree. - Pay packages: you can read other reviews for verification but the pay packages vary HUGELY. The actions of the management are clear that all IIT/IIMs folks matter the most and that is evident by the variation in the pay package. Freshers in Upper-brahmin category are in the range of 20-30 lacs while lower brahmins are in the range of 13-18 lacs (estimate); in comparison, SC/ST folks even with 6-10 years of work-ex are paid lesser and are in the range of 8-12 lacs. This is not confidential information and can be verified through your alumni network or from websites likes 6figr, payscale etc. - Too much power with too few people: Within P&S, a handful of Sr. people have too much decision making in hand and thus appraisals & promotions are not based on one's work but on how much these few leaders like that person. The keyword here is 'ego massaging' and if you're not good at that, then you would be categorized as someone with a 'fixed' mindset. There are no clear and quantifiable metrics of getting the next level and everything boils down to what your VP/MVP has rated you as. I think the leadership in the US office is unaware of this and have entrusted a few folks here with too much power. - HR with no backbone: the HR in the India office is just a puppet in the hands of the leadership and has no real decision-making power with them. I've heard people are put on PIP without any warning and some have even been sacked without any concrete explanation or cause. I shared some feedback with the HR team regarding the Manager thinking it would be confidential, however, it was shared with him as since that day this Manager started treating me like the SC/ST category guys (used to feel sorry for them before but now I'm in similar place). The keyword is "don't trust the HR" - they have no backbone! - Hiring without any sense: the hiring managers are fooling the candidates in interviews and showcasing the work as if they have to build the next NASA rocket upon joining Gartner. However, that is not the case and teams here have no useful work to give to new joiners. They are just updating ppts and creating graphs on PowerBI. In case you join, this will hurt your learning curve, especially if you are in your early career like me. Every day more & more individuals are hired from premium colleges by throwing fat pay packages at their face, but there is not quality or learning work to give to such individuals. Ask your alumni network and they will tell you that Gartner is a zero-day, zero-hour company at IIMs. It seems the CEO has given millions of dollars to India leadership and thus they are hiring IIT/IIM folks to create ppts, make graphs and set up meetings for discussion. In a few days, the peon and receptionist will be from the IIMs simply because Gartner has the money to hire them - imagine getting 30lpa just for sitting at the front desk (lol) and not getting asked for any ROI.

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5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Relative to other talent competitors, Gartner does a great job in providing opportunities for growth and advancement, with associates who possess the right mindset and drive the right business outcomes advancing more quickly.

Cons

While Gartner is continuing to grow, the pace of growth has temporarily slowed in recent years due to macro-economic factors and the misperception that AI is positioned to replace the business & technology insights that Gartner provides to its clients. It's been great to see the actions being taken this year to combat this perception and further invest in AI solutions internally to empower the organization.

2.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

- Great health benefits and salary - A few great colleagues - Talk a lot about inclusion but this has slowly been falling to the wayside - I have been struggling the write this for some time as I wish there were more positive things to say

Cons

- Leadership that does not see anyone or anything but themselves - The company has been imploding for a while lying to the public and the street - Killing off the research model has been the final decision that has made many decide to look elsewhere (including me) - Lay off after lay off has created a culture of fear

2
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