Problems with retention, recruitment and support of client-facing people of color - Anonymous employee Gartner Employee Review

2.0
May 10, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Compensation and benefits are very good. Rewards trips for those who make 130% of quota are an added plus.

Cons

There is a serious retention problem among sales people, especially among sales people of color. Complaints about glass ceilings and lack of opportunity and business support are rampant. They rely on referral based system for recruitment, further isolating their pool of applicants to those who "know" people already employed at the firm. There seems to be no appetite to seek out senior, experienced individuals that don't fit a specific "type" that is obvious to many there. Even at rewards trips for successful sales people of color, they feel isolated and ignored by management, and other sales individuals.

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Pros

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Cons

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4.0
Jun 14, 2026
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Pros

Being a globally recognized company makes it easy to consistently engage clients. Great benefits. Amazing people (managers and colleagues) For the most part there is a clear path to success and promotions. Executives listen to feedback after every internal call to help guide strategy.

Cons

In office mandate increasing in office days from once a month to once a week. Need to live in Florida or Texas because of the in office mandate. Promotions take a while since there are many people going for the same roles. Hard to reach clients and constant territory’s shifting makes it difficult to achieve the numbers you and management expect.

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