WPS - Shift Leader PSS ERT GardaWorld Employee Review

Fair hours. Good coworkers. Private parking

No bonus. Overload. Somer overtime required

The role provides the opportunity to meet a diverse range of people, oversee multiple sites, and stay active throughout the day. The constant movement and variety help keep the work engaging and dynamic.

Supervisors are often overwhelmed by the number of accounts they are responsible for managing. They are required to conduct site checks within specific timeframes, regardless of the distance between locations, which can be challenging and time-consuming. Additionally, staffing shortages and heavy workloads can force supervisors to cover posts themselves when no one on the roster is available or willing to take an assignment, preventing them from completing other critical responsibilities. The company appears to follow federal law only to the extent necessary to avoid legal repercussions. As a member of the military reserves, I have observed that legally mandated rest periods following military duty are not always adequately considered by management when scheduling employees. This can create unnecessary fatigue and make it more difficult to balance military obligations with civilian work responsibilities.