Poor upper management - General Manager Gap Employee Review

2.0
Feb 8, 2016
Recommend
CEO approval
Business outlook

Pros

Salary is decent. The customers are loyal and mostly very good.

Cons

Upper management is disconnected from store level. There is a lack of understanding on how to run a retail store. They should have "boots on the ground." But instead manage from conference calls and phone calls.

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5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

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Cons

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5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Generous PTO, monthly bonus for management, 401k and stock options, socially conscious brand, focus on diversity and inclusion

Cons

Very low pay, Micromanagement by upper management, lack of available hours to adequately staff the sales floor, too many tasks and too little time allotted, no opportunity for advancement

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