Gap Reviews

Updated Jun 22, 2021

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Found 6,765 of over 7k reviews

3.8
72%
Recommend to a Friend
83%
Approve of CEO
Gap CEO Mark Breitbard
Mark Breitbard
205 Ratings
Pros
  • "The employee discount was awesome(in 507 reviews)

  • "Amazing people, good benefits and great discount(in 329 reviews)

  • Cons
  • "Pressure to push store credit cards(in 269 reviews)

  • "long hours, a lot of manual labor(in 158 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Friendly and Rewarding

      Jun 11, 2021 - Brand Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly and fun environment. Passionate about the clothes and the company. Long term employment.

      Cons

      Spending a lot of clothes!

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    2. 4.0
      Former Employee, more than 3 years

      A nice friendly place... but not forever

      Jun 14, 2021 - Sales Associate in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great employee discount (50% off at all Gap Inc stores) Good amount of hours after a couple months, perfect for a student Atmosphere is generally warm but some managers are hard to deal with. After someone gets promoted from Associate to a higher level position you really notice an attitude shift. Clothing retail is generally a horrible industry to work in but Gap was pretty non-toxic for the most part - especially in the KB section, not Adult

      Cons

      Unlike other retail shops, here you're expected to talk to customers first and don't earn commission for it. It gets really exhausting especially because managers will get mad at you if you don't talk to every person in the store at least 3 times, in which case everyone gets annoyed. Hard to change availability (takes at least 3 weeks for it to take affect)

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    3. 4.0
      Former Employee, less than 1 year

      A good start

      Jun 9, 2021 - Brand Associate in Surrey, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - A good first job - Good customer service experience - Friendly colleagues

      Cons

      -None that i can think of

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    4. 4.0
      Former Employee

      Not glamorous but reasonable

      May 31, 2021 - Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Generous employee discount, fair treatment regarding store layoffs/closures (pandemic-related or not)

      Cons

      Tenuous nature of industry, favortism can exist

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    5. 5.0
      Former Employee, more than 1 year

      Wonderful Family Environment

      Jun 1, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Treat everyone like a family Good notice on scheduling Nice environment Great discount at all Gap inc brands

      Cons

      Limiting for students trying to work a small number of weekly hours

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    6. 4.0
      Former Employee

      Sales associate

      Jun 4, 2021 - Sales Associate in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interacting with customers who come to shop

      Cons

      Being on feet most of the shift

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    7. 1.0
      Former Employee

      The worst company I have ever worked for

      Apr 7, 2021 - ASM- Assistant Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are literally no pros...

      Cons

      Hours, pay, work life balance, management

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    8. 5.0
      Former Employee

      Yes

      May 31, 2021 - Sales Associate/Cashier 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay was good for work

      Cons

      None at this moment in time

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    9. 2.0
      Former Employee, more than 1 year

      Outdated Company

      May 29, 2021 - Assistant Manager in Ottawa, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discount, fun coworkers, not difficult work

      Cons

      Upper management is so concerned with cutting costs and controlling hours with declining sales, that store hours are consistently cut. Stores are expected to complete all the same tasks with significantly less hours, putting immense pressure on store employees.

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    10. 5.0
      Former Employee

      Good

      May 28, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company in general & nice people

      Cons

      Not enough hours or shift

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    Viewing 1 - 10 of 6,765 Reviews
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