Customer experience manager - Customer Experience Manager Gap Employee Review

2.0
Dec 28, 2015
Recommend
CEO approval
Business outlook

Pros

Works with some really awesome people who will remain lifelong friends.

Cons

Do more with less attitude. Payroll was on a sharp downward spiral while workload was on a sharp upward spiral. It was also a glass ceiling. They claim they promote from within, however they consistently hire from outside the company. They find every reason not to promote.

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5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

It’s very. I’ve and cool

Cons

None it’s so perfect fun and awesome

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Generous PTO, monthly bonus for management, 401k and stock options, socially conscious brand, focus on diversity and inclusion

Cons

Very low pay, Micromanagement by upper management, lack of available hours to adequately staff the sales floor, too many tasks and too little time allotted, no opportunity for advancement

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