Great staff training but lacks trust in field management decisions. - Store Manager Gap Employee Review

3.0
Dec 16, 2008
Recommend
CEO approval
Business outlook

Pros

In depth staff training and development, not only for the front line staff but management development, as well. The print resources for product knowledge training is always very helpful, including for managers. Growth potential within the company is a positive as well. The employee discount is a plus.

Cons

The erratic changes, including, but not limited to changes in field management structure, price changes, merchandising changes that conflict what is best for the retail location. Exceptionally long work hours and resistance to grant earned vacation time. Also that the company has a less than desirable opinion from environmental groups and human rights organizations.

Explore other reviews about Gap

5.0
Jun 24, 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Discounts were amazing during the holidays

Cons

The long work hours during the holidays

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Generous PTO, monthly bonus for management, 401k and stock options, socially conscious brand, focus on diversity and inclusion

Cons

Very low pay, Micromanagement by upper management, lack of available hours to adequately staff the sales floor, too many tasks and too little time allotted, no opportunity for advancement

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