Lots of good, some small changes could help - Assistant Customer Experience Manager Gap Employee Review

4.0
Sep 14, 2016
Recommend
CEO approval
Business outlook

Pros

Good benefits for full time employees, great discount at multiple Gap Inc brands+ some good community discounts. Really fantastic people (but that's obviously dependent on location).

Cons

Full time employee pay is average (didn't improve with the company wide minimum wage increase), and raises are laughable. High turnover in certain stores. Promotional changes a aren't always well communicated to stores.

Explore other reviews about Gap

5.0
Jan 29, 2026
Recommend
CEO approval
Business outlook

Pros

friendly staff and caring managers

Cons

no complaints it was what you would expect for a retail job

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Generous PTO, monthly bonus for management, 401k and stock options, socially conscious brand, focus on diversity and inclusion

Cons

Very low pay, Micromanagement by upper management, lack of available hours to adequately staff the sales floor, too many tasks and too little time allotted, no opportunity for advancement

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