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      Gap

      Part of Gap Inc.

      Engaged employer

      Gap reviews

      DC's are not the game of Survivor - Sr. Coordinator, Contact Center Operations Gap Employee Review

      3.0
      Apr 5, 2026
      Sr. coordinator, contact center operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Gap pushes for work/life balance and respects DEI.

      Cons

      Working on the Operations side is kind of like being on Survivor. You have to outwit, outplay, and outlast. Supervisors will happily listen to their employees and then run to their managers and repeat parts of what they were told, but not everything. There are requirements for coaching and helping employees improve their performance, but if it is peak season, you might not receive them. The supervisor will report that you had it, and ultimately, you may end up losing your job.

      Explore other reviews about Gap

      5.0
      Jun 28, 2026
      Stocking team associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Really good management. Very flexible with unexpected life events. Deally good discounts

      Cons

      pays below average for the area

      4.0
      Jun 28, 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good gig as a student. Good team culture, flexible manager with schedules especially around exams, coworkers are nice.

      Cons

      Job requires you to be available both days of the weekend. Way too much of a push for credit cards towards people who've already expressed they don't want one.

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