Pros
its downtown, you are almost guaranteed to get hired, if you are desperate for full time work you can work here, employees below management are awesome!
Cons
This place has no concept of work life balance, for $12 an hour they expect you to work 24/7 and the QA team which you will be hired onto is not allowed remote access so you will be working at a gloomy desk with poor ergonomics for at least 10 hours a day with no lunch or other breaks but you should figure on really more like 12 hours a day and no consideration if you have a personal life. Unless you are deemed part of the cool crowd (think about your middle school years and how that worked) you will not be promoted no matter how qualified you are for the position. The Enneagram stuff that they do is mostly used to shame lower level employees by saying things along the lines of you're only reacting this way b/c your an 8 or of course you're emotional about this you're a 2, as others have said the management is very disconnected and abusive. Don't listen when they disregard what is said on glassdoor, it really is that bad. and now lets talk about how they treat their clients... the name of the game is nickle and dime the clients for all they are worth, the product is not built well and is very often poorly designed to begin with, the QA team will then spend a significant amount of time being the whipping boy for the client and protecting the teams that did poor work. they'll build something to spec but they wont take into consideration how the client actually wants it to work and then they will charge the client more to make it work the way they originally wanted.