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Frontline Call Center

Is this your company?

it's good - Blended Agent Frontline Call Center Employee Review

4.0
Aug 19, 2022
Recommend
CEO approval
Business outlook

Pros

Learning about new companies and what they do. Working from home Immediate sups are very helpful. Training was thorough and helpful.

Cons

Pay is far less than the industry standard. Communication is not the best. One person is told something they pass it on to the next, then they pass it on. Like the game operator whereas at the end person the initial convo is warped. The amount of info you need to know due to working on 50-70 campaigns instead of just one or a few. Breaks are too short. Little to no coverage when something in your personal life comes up.

Explore other reviews about Frontline Call Center

5.0
Jan 14, 2024
Recommend
CEO approval
Business outlook

Pros

Great employer, training was great and they offer more if needed.

Cons

No cons! Great company to work for!

3.0
Sep 9, 2025
Recommend
CEO approval
Business outlook

Pros

HR communication is very quick and responsive

Cons

Don’t care about former employees Unorganized

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