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Frontline Call Center

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Tier 1 Support Call CEnter - Technical Support Analyst Frontline Call Center Employee Review

5.0
May 31, 2021
Recommend
CEO approval
Business outlook

Pros

You need very little technical support experience to do well at this position.

Cons

If you have anything more than a basic knowledge of technical support practices, you can get frustrated quickly that you are unable to do more than referring people to a higher level team when basic attempts are made to resolve an issue.

Explore other reviews about Frontline Call Center

5.0
Jan 14, 2024
Recommend
CEO approval
Business outlook

Pros

Great employer, training was great and they offer more if needed.

Cons

No cons! Great company to work for!

3.0
Sep 9, 2025
Recommend
CEO approval
Business outlook

Pros

HR communication is very quick and responsive

Cons

Don’t care about former employees Unorganized

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