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      Frontline Call Center

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      Frontline Call Center reviews

      A great place to work! - Senior Agent Customer Care Frontline Call Center Employee Review

      5.0
      Dec 12, 2020
      Senior agent customer care
      Recommend
      CEO approval
      Business outlook

      Pros

      I love the team atmosphere, knowing that we can always reach out for support and help each other to improve. Working from home is a huge plus for the easy commute!

      Cons

      You have to really prepare to work from home. If you don't set up your environment, it is tough to be able to keep up with an ever-changing call center.

      avatar
      Frontline Call Center Response
      5y
      Your feedback as a seasoned agent is helpful. It truly is important to have the right equipment out the gate and we have shifted our onboarding to include spending more time setting up, learning, and using the different technologies. We enjoyed reading your review and thank you for taking the time to share your feedback with us.

      Explore other reviews about Frontline Call Center

      5.0
      Jan 14, 2024
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great employer, training was great and they offer more if needed.

      Cons

      No cons! Great company to work for!

      3.0
      Sep 9, 2025
      Ccustomer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      HR communication is very quick and responsive

      Cons

      Don’t care about former employees Unorganized

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