Salespeople avoid - Enterprise Account Executive Freshworks Employee Review

2.0
Mar 10, 2023
Recommend
CEO approval
Business outlook

Pros

Strong product, c suite very approachable

Cons

Managers have deeply ingrained biases, sales leads and opportunities are funnelled to their mates rather than fairly across the team. Hugely weighted towards some people while everyone else struggles. Company ackniwkedges this but refuses to address their biases. Recent reorg has introduced unattainable targets and the pressure is off the chart, people are working under duress of further layoffs - you could hear a pin drop in the office. No longer a happy company where you can make decent money if you work hard.

Explore other reviews about Freshworks

5.0
Mar 17, 2026
Recommend
CEO approval
Business outlook

Pros

Good culture to work here,

Cons

Location is quite far, travel is tedious

avatar
Freshworks Response
3mo
Thanks for the review--we think it's pretty fun here too! Best of luck on what's next.
2.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Mostly good salary/benefits - Nice office - Some decent coworkers

Cons

If you have to do mass layoffs of hundreds of employees every 18 months, leaders need to look in the mirror to find the true problem with the business. Because it's not the competent people that actually get things done that are being laid off with no warning and limited severance. Don't expect any job security here. Also: - Still behind on certain benefits (extremely limited 401k match and bad expense policies not in line with US standards) - Work life balance is hard with large teams in both India and the US - Some employees who have been here 10+ years are completely unresponsive and largely incompetent but still get raises, promotions, and aren't ever scrutinized by leadership. The politics game runs deep here.

4
See reviews by: Helpful|Rating|Date|All