Freshworks Interview Questions
Updated Mar 22, 2023
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Interviews at Freshworks
Interviews for Top Jobs at Freshworks
- Senior Software Engineer (32)
- Software Developer (27)
- Software Engineer (25)
- Product Developer (25)
- Account Executive (17)
- Business Development Representative (17)
- Sales Development Representative (15)
- Customer Success Manager (14)
- Product Specialist (10)
- Customer Support (10)
- Business Development Executive (9)
- Lead Software Engineer (9)
- Sales (8)
- Software Test Engineer (6)
- Marketing (6)
- UI Developer (6)
- Sales Executive (6)
- Software Development Engineer (6)
- Internship (5)
- Lead Engineer (5)
- Software Development Engineer In Test (SDET) (5)
- Solution Engineer (5)
- Technical Support Engineer (5)
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- Senior Product Manager (4)
- Presales Engineer (4)
- Product Manager (4)
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- BDR (4)
- Business Development Manager (4)

Anonymous Interview Candidate
I interviewed at Freshworks
First is Screening call, Then the Technical interview with 2 persons about data warehousing techniques, Structured query language - SCD , joins ,lead lag functions, ETL, amd ETL testing, and then HR Manager interview
- Tell me about yourself. ... Why do you want to work for us? ... Give an example of where you've been able to use your leadership skills. ... What are your strengths and weaknesses? ... Where do you see yourself in five years? ... What is your greatest achievement? ... Why should we hire you? ... Are you a team player?

Anonymous Interview Candidate
I interviewed at Freshworks
Had a call with one of the team leads. Interviewer was extremely curt. I can understand it is probably a pressure test to see how situations can be handled but wasn't a good experience overall. Knew right away it wasn't the right fit for me culture wise.
- How would you cold call someone?
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Anonymous Interview Candidate
I applied online. I interviewed at Freshworks in Mar 2023
Good interview. Interviewer thought I wasn't a cultural fit because I said something very vague First two interviews went really well First interview was with sales manager and head of sales was the second interview
- What's your previous experience like

Anonymous Interview Candidate
I applied online. The process took 2 weeks. I interviewed at Freshworks in Feb 2023
The interview process was pretty straight forward and had multiple rounds. In most of these rounds you are tested to see how you handle an objection and how you take things forward from there on.
- They give a few scenarios and expect us to come up with a best solution to address it. Most of it was pretty straight forward and simple.

Anonymous Interview Candidate in Londo
I applied online. The process took 1 week. I interviewed at Freshworks (Londo) in Feb 2023
First call with the recruiter: it felt like I was invited to the interview purely to let the junior recruiter practice. I was not made aware in advance that the person who reached out to me will be shadowing the call, so that was a surprise. Then followed a set of questions about my experience, along with some information about the company. It turned out to be a role that doesn’t match my skills and quite different from the job description. It then became clear to me that I was used for training purposes and they were not really interested in hiring me. Well, what can I say, I believe in karma.
- Tell me about your experience
- What are your salary expectations?

Anonymous Interview Candidate
I applied online. I interviewed at Freshworks in Jan 2023
Very unprofessional interview process. A HR called me up and set up an interview with a Director which I accepted. The next day, while I was waiting for interview, the HR sent a note saying they wont be going ahead with my profile but did not send any calendar cancellation. I was confused and tried to reach out to the HR via phone and SMS, but she did not respond. As Google calendar still showed my interview slot, I tried to join the zoom interview call. But Zoom said the meeting link was invalid. There is no explanation, no communication and no response from the HR. Easily among the worst interview experiences I have had

Anonymous Interview Candidate in Bangalore
I applied through a recruiter. The process took 1 week. I interviewed at Freshworks (Bangalore) in Jan 2023
I Was able to give 2 rounds of interview First round was with Product person (staff Product Manager), He had asked a Product Sense question. The Interviewer was polite and was helpful. Second round was supposed to be UX designer, due to non availability of the Interviewer. The second round was scheduled as Technical round. The Interviewer was polite. Thought he was expecting more technical knowledge.
- Product Sense Question: How do improve LinkedIn

Anonymous Interview Candidate in Chennai
I applied online. The process took 1 week. I interviewed at Freshworks (Chennai) in Jan 2023
Please interview at least for 1 hour before deciding the candidate for selection. I have 7 years of experience with Front end stack and the interviewer didn't even have the patience to evaluate me for 1 hour and just for the sake of taking an interview to an equal position(I was interviewed for a lead position), I got rejected. I have to call and ask that I have been rejected. Please evaluate with proper interviewers to know the talent of a 7 year Front end guy. Didn't even had one coding question to prove. If the guy has rejected me for not getting output or no coding knowledge, I perfectly accept that my rejection is valid. Software is all about coding and solving a particular real world problem and not just reading theories and asking them for evaluation. Most funny part is you can answer all questions correctly and still get a rejection call. I personally love Freshworks company! But, please evaluate with proper interviewers to hire the best talents around the area. Cheers!!!
- Js - Closures, Function currying, Features of React Js, hooks HTML & CSS - block & span elements

Anonymous Interview Candidate
The process took 2 weeks. I interviewed at Freshworks
Virtual interview with HR, manager. Definitely one of the least professional interviews I’ve ever been in. Manager met with me for about 5 minutes and accused me of “job hopping” - I’ve had 2 jobs in my career - and said she had a fire drill and had to go. I didn’t hear back and ended up at a better SaaS company.
- Are you job hopping? It seems like it.

Anonymous Interview Candidate
I interviewed at Freshworks
Leadership has less than 10 yrs experience.. Maturity level not suited for experienced ppl to apply. Industry agnostic interview options is positive. Vibrant environment is positive. Can join for junior roles. Senior roles not attractive
- What was the Process of product mgmt followed
Freshworks Interviews FAQs
Glassdoor users rated their interview experience at Freshworks as 100.0% positive with a difficulty rating score of 3.12 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Business Development Representative and BDR rated their interviews as the hardest, whereas interviews for General Manager and Business Development roles were rated as the easiest.
The hiring process at Freshworks takes an average of 19.29 days when considering 17 user submitted interviews across all job titles. Candidates applying for Business Development had the quickest hiring process (on average 14 days), whereas Business Development Representative roles had the slowest hiring process (on average 24 days).
Common stages of the interview process at Freshworks according to 17 Glassdoor interviews include:
One-on-One Interview: 22.41%
Phone Interview: 18.97%
Background Check: 17.24%
Presentation: 17.24%
Group Panel Interview: 13.79%
Drugs Test: 5.17%
IQ Intelligence Test: 5.17%
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