Significant internal power struggles between regional Sales leadership in Singapore and Operations in India have created an inconsistent strategy, leading to high staff turnover and stalled momentum. The communication style within certain departments is frequently adversarial rather than collaborative. In sales environments particularly, there is a lack of professional autonomy; meetings often feel micro-managed and dismissive of senior expertise, which severely hinders productivity and morale. This top-down, 'command and control' approach is at odds with the modern, agile culture the company publicly promotes.
