Could be great but - Anonymous Frasers Group Employee Review

2.0
Oct 26, 2023
Recommend
CEO approval
Business outlook

Pros

The people make this company an enjoyable place to work. They work so hard. Incredibly supportive and helpful. Real team spirit in a lot of the teams. Fast paced learning and opportunities.

Cons

No real benefits other than the legal minimum. Lack of trust and transparency in the company. I was told point blank by my line manager that they trust no one in the team. Everyone works over their hours, no one takes lunch breaks. You have to scan in and out of the building like a child being checked in and out of school. A lot of promise made by the company but no delivery. The employee engagement survey has been pushed back 6months because the company has done nothing with the results of the last one. That speaks volumes. There is minimal staff recognition. Promotion’s/ pay rises promised but take months to be signed & only after you have “proved yourself” doing the role for months (no back pay). The way some people communicate can be disrespectful & unprofessional. Undermining, belittling and some times just rude. This is ignored and accepted as the norm because of who they are. The culture has taken steps backwards this year.

Explore other reviews about Frasers Group

5.0
Nov 17, 2025
Recommend
CEO approval
Business outlook

Pros

Nice people staff and money

Cons

Long hours and weekends shifts

1.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good staff discount, supportive peers

Cons

Zero hour contract meant that there was never consistent hours, I would go from 40 hours one week to only one 5 hour shift the next. Hours were allocated according to who was the manager's favourites, who openly admitted to doing this. Favouritism was a huge issue, there being a double standard within the store where some people would be told off for things that others weren't. Bullying and intimidating behaviour by managers. Extremely difficult to get any time off even if advance notice was given. Found it very difficult to work around my university timetable despite being on zero hours. I found that I was consistently overworked and given more hours than I could commit to and was not listened to by managers when I asked to work less. There was many members of staff consistently left with no hours simply because management didn't like them. Desipte staff being left with no work, we were always short staffed anyway and expected to manage even on busy days with very few bodies meaning you usually wouldn't be able to get a break until very late in your shift. Managers were very gossipy and would speak about you to other members of staff and share private information. Very little recognition even when you go above and beyond, but when something went wrong they were always looking to blame people. Managers were very little help during busy periods, would stay either in office or in the back.

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