Hospitality with heart - Anonymous employee Four Seasons Employee Review

5.0
May 9, 2025
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Working at the Four Seasons has been an incredible experience. The company goes above and beyond to foster a culture of excellence, warmth, and mutual respect. The attention to detail and commitment to service are unparalleled, not only for guests but for employees as well. From day one, I was welcomed with open arms and made to feel like a valued part of the team. The management team is extremely supportive and always encourages professional development. There are incredible opportunities to grow within the company, whether through internal training programs, cross-departmental opportunities, or the chance to work at different Four Seasons properties around the world. The benefits are fantastic. The Four Seasons offers competitive pay, excellent health benefits, and a generous employee discount on stays and dining. The company truly invests in its people, providing ongoing learning and development to help you reach your career goals. The culture is one of inclusivity and collaboration. The Four Seasons fosters an environment where employees are empowered to contribute their ideas and feel heard. The passion for delivering exceptional service extends to how they treat their employees – everyone is treated with respect and kindness, which creates a positive work environment.

Cons

Like any hospitality job, it can be demanding, especially during peak seasons, but the support from the team makes it manageable. There’s a strong sense of camaraderie among staff, so even during busy times, the work environment feels more like a team effort than an individual challenge.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

1.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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