The good and bad over the years - Banquet Server Four Seasons Employee Review

4.0
Jan 25, 2015
Recommend
CEO approval
Business outlook

Pros

Great team of line staff that have been there for years. The staff passes along the tradition of what it means to be a Four Season employee to each other. We are dedicated to the quests needs and help each other.to that end. We are well compensated and the extras include free room nights ( when you can get them) , health care and 401k. The company values its' employees, and many of the perks go for everyone if you are full or part time.

Cons

Over the years the company has grown so much, that the management has been less qualified. They seem to be there as just a piece on the chess board that are waiting for their next move. Because of this, problems that do exist seem to never get solved. Employee surveys address this issues, but the issues are never addressed

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

1.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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