Worst job of my life - Front Desk Receptionist Four Seasons Employee Review

1.0
Feb 17, 2014
Recommend
CEO approval
Business outlook

Pros

You work in a beautiful environment

Cons

You get to see the worst of humanity. Guests are rude and classless. I have never seen human beings treat others trying to serve them so terribly and with such disdain. Your coworkers are spineless and mediocre. I worked there thinking it would be a great industry to get into and get a degree in hotel management, but I realized no one there had any ambition. Regardless of your position you are nothing more than an indentured servant. There is a great difference between offering sincere customer service and servitude.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great immediate management (up to department head), good travel benefits (although not as good as previous years), health insurance excellent. Travel benefits are nice when you can use them. Become better at what do you, but with an emotional cost.

Cons

Toooo profit heavy and want to please owners versus staff, worklife balance needs improvement although it's getting there. Pulse Survey results need to be taken more seriously by PC and not put on department heads and asssitant managers, need accountability on PC to action. Terrible employee meals, especially if not AM Monday through Friday. Poor corporate ELT team since post covid times.

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