Have yet to be paid for last 3 weeks of work - Front Desk Agent Four Seasons Employee Review

1.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

Pay is pretty on par for Hawaii region at $32/hour

Cons

I have yet to be paid for my last 3 weeks of work. I’m in the process of filing an official unpaid wages complaint with the state of Hawaii. Team of 5-6 on site HR are some of the least helpful people I’ve ever dealt with in my 10 years of hotel experience. I would not recommend working for this company solely for that reason. They make a lot of mistakes & are unhelpful when asked for assistance correcting. This was the sentiment shared by many employees & departments property wide. The perks are pretty exciting at first but then you realize they’re much better at other companies/hotels in Hawaii. For example, paid insurance at four seasons for the employee but Marriott covers all costs for you, your spouse/domestic partner & any dependents! Hotel benefits seem good then you realize there are never any employee rate rooms available when searching. Also they are big on the “promote from within” but hardly any higher, management positions appear on their job search when searching internally. Many, many red flags.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great immediate management (up to department head), good travel benefits (although not as good as previous years), health insurance excellent. Travel benefits are nice when you can use them. Become better at what do you, but with an emotional cost.

Cons

Toooo profit heavy and want to please owners versus staff, worklife balance needs improvement although it's getting there. Pulse Survey results need to be taken more seriously by PC and not put on department heads and asssitant managers, need accountability on PC to action. Terrible employee meals, especially if not AM Monday through Friday. Poor corporate ELT team since post covid times.

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