Amazing Peers | Leadership Found Wanting - Anonymous Flexport Employee Review

2.0
Jun 27, 2019
Recommend
CEO approval
Business outlook

Pros

I love my coworkers. Everyone has the best attitude and is always so willing to fill the gaps. There is always a dog in the office to brighten my day. We get catered lunch and have great benefits and each office is beautiful.

Cons

Leadership and management are a wreck. The company is growing too fast and no one knows how to keep up. They are supposed to LEAD by example but when it counts the most, they don’t do anything. There are no defined roles, there is constant movement and zero consistency. People who started in the first stages of the company have automatically been promoted into management and leadership positions because of seniority but many are I’ll equip. They are unsure how to properly manage those beneath them so they end up neglecting them and the executive team neglects anything that isn’t sales and engineering. Too many people left hanging in the balance.

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Flexport Response
6y
Thank you for taking the time to share your feedback -- we’re glad to hear that you love your coworkers, both human and canine (we do too!). We have definitely been growing quickly, and we’re not shy about owning up to our growing pains. Since last year, we have established a twice-yearly performance review process to benchmark the growth and fulfillment of every employee, a process that gets stronger with every cycle. This has put a lot more structure in place around promotions and management. Part of our review process includes every manager creating a growth plan for every one of their team members. If you feel like this isn’t in place for you, please talk to your manager or your people business partner. We are always open to suggestions on how to make the process better and clearer, and we hope you will consider bringing your ideas to your dedicated People Business Partner.

Explore other reviews about Flexport

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Very good leadership and flexible

Cons

Not enough growth, or knowledge regarding logistics

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of really smart and nice people at the company. The culture has improved a lot recently. There's a good amount of room to develop and jump on things that you might not be exposed to in other companies.

Cons

The company moves a little too fast at times and maybe overlooks things that are working well and don't necessarily need to be changed for "efficiency" at the risk of doing things incorrectly. It can be hard to move up in some departments. work/life balance varies a lot by team.

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