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Firstsource Solutions

Engaged employer

Bare minimum support and pay - Collateral Controller Firstsource Solutions Employee Review

3.0
Jul 28, 2025
Recommend
CEO approval
Business outlook

Pros

The employees are fun and nice to work with when times are slow and non-stressful

Cons

Almost every employee is overworked and massively underpaid. they will not take responsibility for any stress caused and will have you training for others whilst managing a full workload yourself.

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Firstsource Solutions Response
8mo
Thank you for sharing your feedback. We’re glad you enjoyed working with your colleagues. We understand your comments regarding workload and training responsibilities. In fast-paced roles like ours, it’s sometimes necessary for colleagues to support each other and share knowledge to maintain service standards, while balancing their own tasks. We continue to review processes and team structures to ensure colleagues are supported and have the resources they need to manage their responsibilities effectively.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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