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Firstsource Solutions

Engaged employer

Salary - Call Center Agent Firstsource Solutions Employee Review

3.0
Jul 2, 2025
Recommend
CEO approval
Business outlook

Pros

Great work colleagues at Firstsource

Cons

Work life balance not ideal

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Firstsource Solutions Response
11mo
Thank you for your feedback. We’re pleased to hear you’ve enjoyed working with your colleagues, as building a supportive team culture is very important to us at Firstsource. We also acknowledge your comments on work-life balance and we will continue to explore ways to enhance this for our people. Wishing you all the best in your career.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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