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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Very good place to work - Customer Experience Advisor Firstsource Solutions Employee Review

      4.0
      Mar 8, 2016
      Customer experience advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Plenty of progression opportunities and extra earnings (incentive). The SKY Academy also is a very good training scheme, with skilled trainers.

      Cons

      Not too many, possibly if you hate customer service you would't like to speak that much with customers.

      avatar
      Firstsource Solutions Response
      9y
      Thanks for taking the time and leaving us such great feedback! We love receiving feedback from our employees and we strive to create an environment that allows you to do your best work and develop within the company. We are very grateful to you and your team for the hard work that you do. Keep up the good work!

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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