Low pay for the demand of work expected - Customer Service Representative Firstsource Solutions Employee Review

Thank you for taking the time to share your feedback. We’re pleased to hear you valued the opportunity to work remotely with us. We take concerns about workload and wellbeing very seriously. In addition to regular reviews of resourcing, we offer free and confidential counselling support through our health benefits provider, as well as access to trained Mental Health First Aiders who are available to talk, both in person and remotely via video call. We remain committed to supporting our colleagues and creating a positive and sustainable working environment. Thank you again for your contribution during your time with us, and we wish you every success for the future.