employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged employer

Okish - Customer Service Agent (CSA) Firstsource Solutions Employee Review

4.0
Apr 22, 2025
Recommend
CEO approval
Business outlook

Pros

Friendly environment supportive colleagues and overall good experience

Cons

No work life balance, pressure from TL and manager also food is disgusting at the canteen

avatar
Firstsource Solutions Response
1y
Thank you for your feedback. We're glad you had a positive experience with our work environment and team culture—it’s something we truly value. We understand that maintaining work-life balance can be challenging at times, especially during high-demand periods. The nature of our business requires us to meet certain operational goals, and we appreciate the efforts of all our team members in achieving them.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All