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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Good - Customer Service Associate Firstsource Solutions Employee Review

      4.0
      Jan 15, 2025
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good to work for a fresher

      Cons

      Can be assigned any shift

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your feedback! We are glad to hear that our organization provides a good platform for freshers to start their careers and gain valuable experience. Shift assignments are based on business needs to ensure smooth operations and meet customer demands. We appreciate your understanding and commitment in adapting to these requirements.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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