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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      decent job - IT Help Desk Firstsource Solutions Employee Review

      3.0
      Dec 15, 2024
      It help desk
      Recommend
      CEO approval
      Business outlook

      Pros

      good pay for easy work

      Cons

      micromanged and working in a call center invironment

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your feedback, We're glad to hear that you find the pay favorable for the work involved. We understand that the call center environment, along with the structure and policies, can sometimes feel restrictive. However, we work in accordance with company policies to ensure consistency and quality in service.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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