Firstsource Solutions

Celebrating 5 Years of Dedication – Happy Work Anniversary! - Customer Service Representative (CSR) Firstsource Solutions Employee Review

4.0

Dec 11, 2024

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

- They were able to help us during pandemic/ typhoon with van services and relief goods provided by LBG and Firstsource. - Friendly environment -early credit of 13th month pay - Open-door policy - Annual leave conversion -Number of leaves provided by the Company to their employee

Cons

*- No oven toaster in the pantry that we can use for bread. using microwave for bread is not recommended. -Low Salary for tenured agent they offered good salary to the new hires with signing bonus - Unable to bring cold drinks like milktea,frappe, cold coffee in a spill proof cup provided by the store. - issues with statutory contributions and Governments loans

Firstsource Solutions Response

Thank you for sharing your thoughts! We truly appreciate your kind words about our support during challenging times and the benefits we provide. We’re continuously working on improving employee experiences, and your feedback about company memorabilia and more transparent information about long-term benefits will be considered for future enhancements

Celebrating 5 Years of Dedication – Happy Work Anniversary! - Customer Service Representative (CSR) Firstsource Solutions Employee Review

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