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Firstsource Solutions

Engaged employer

Overall good company with excellent work culture - CSA - Customer Service Associate Firstsource Solutions Employee Review

4.0
Dec 3, 2024
Recommend
CEO approval
Business outlook

Pros

Unlimited incentive Leaves managed well Good Work culture

Cons

Rotational shift No fixed off

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Firstsource Solutions Response
1y
Thank you for your feedback! We’re glad to hear that you appreciate the unlimited incentive structure, effective leave management, and positive work culture. Providing a supportive and rewarding environment is something we prioritize. Rotational shifts and lack of fixed offs, these are structured based on business requirements to ensure smooth operations. However, we strive to make schedules as employee-friendly as possible while meeting organizational needs.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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