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Firstsource Solutions

Engaged employer

Good - Customer Service Associate Firstsource Solutions Employee Review

4.0
Nov 9, 2024
Recommend
CEO approval
Business outlook

Pros

Positive attitude and empathy towards others

Cons

Emotional reactivity for the instance happened

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Firstsource Solutions Response
1y
Thank you for your feedback! We're glad to hear that you appreciate the positive attitude and empathy within our workplace. We understand that emotional reactivity in certain situations can be challenging, and we continuously strive to foster a supportive and balanced work environment. Encouraging open communication, resilience, and constructive problem-solving are key areas we focus on to ensure a healthy and professional atmosphere for all employees.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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