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Firstsource Solutions

Engaged employer

work - Customer Service Firstsource Solutions Employee Review

3.0
Oct 27, 2024
Recommend
CEO approval
Business outlook

Pros

the job was not difficult

Cons

micromanagement and no support recieved

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Firstsource Solutions Response
1y
We appreciate you sharing your experience. While we're glad to hear that you enjoyed the work itself, we're disappointed to learn about the micromanagement and lack of support you experienced. We will take your feedback into consideration as we continue to review and improve our management practices and ensure that all colleagues receive the support they need.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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