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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Messy - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Sep 17, 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The biggest benefit was that you could work work from home 100%

      Cons

      very high turnover and a totally toxic culture/environment.

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your feedback. We’re glad you appreciate the flexibility of remote work; and take your concerns around the company’s turnover and workplace culture seriously. We’re committed to improving our environment and appreciate suggestions like yours when developing a more positive experience for all employees.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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