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Firstsource Solutions

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Satisfactory - Sr Customer Service Associate Firstsource Solutions Employee Review

4.0
Aug 30, 2024
Recommend
CEO approval
Business outlook

Pros

Incentives are great but base salary not enough!

Cons

Base salary is not good if u are not able to perform and earn incentives

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We're pleased to hear that you appreciate the incentives we offer, as they are designed to reward performance and motivate our team. We understand that the base salary may not meet everyone's expectations, especially in cases where performance and incentives are tied closely together. Our goal is to create a performance-driven culture where individuals are rewarded for their contributions.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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