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Firstsource Solutions

Engaged employer

Firstsource call centre - Customer Service Firstsource Solutions Employee Review

1.0
Aug 7, 2024
Recommend
CEO approval
Business outlook

Pros

Flexible working hours which was good

Cons

No room for progression, employees not valued

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Firstsource Solutions Response
1y
Thank you for taking the time to share your experience. We're glad to hear that you found the flexible working hours to be beneficial during our time with us. We apologise if you felt that you did not have the support or resources necessary to advance your career. We encourage our employees to take advantage of our development programs, such as AIM and RISE, and to work with their managers on annual development plans to help advance their careers. If you felt that these resources were not accessible to you, we apologise and will work to make sure they are more widely available in the future.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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