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Firstsource Solutions

Engaged employer

Great all round - Customer Service Representative Firstsource Solutions Employee Review

4.0
Jul 3, 2024
Recommend
CEO approval
Business outlook

Pros

Opportunity to rise through the ranks Bi weekly pay Good team presence and culture Lots of support outside of workplace

Cons

Very repetitive Management can be poor

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Firstsource Solutions Response
1y
Thank you for sharing your thoughts on working at Firstsource. We're glad to hear that you appreciate the opportunities for advancement, bi-weekly pay, positive team culture, and support outside of the workplace. We understand that the nature of our work can sometimes be repetitive, but we strive to provide a variety of employee engagement activities and opportunities to help break up the workday. We value your feedback about management and will continue to evaluate and improve our practices to ensure strong leadership and support for all employees.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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