Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Management sucks - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      Jun 28, 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      had regular pay rises by about 30p per hour every few months

      Cons

      Some of the managers had no clue what they were doing. Some were just too old - couldnt understand how to operate microsoft teams and would resort to email for 'instant messaging'

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Firstsource Solutions jobs | Firstsource Solutions salaries | Firstsource Solutions benefits | Firstsource Solutions interviews
      Firstsource Solutions reviewsFirstsource Solutions Customer Service Representative reviewsFirstsource Solutions review