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Firstsource Solutions

Engaged employer

Not a good place to work - Customer Service Firstsource Solutions Employee Review

2.0
Jun 12, 2024
Recommend
CEO approval
Business outlook

Pros

On site prizes to be won / health care benefits

Cons

Management and processes that and pointlessI have worked here and struggled with health etc but they act like they care but don’t show it and some manager speak to you like rubbish and blame things they have done wrong on you even when there is proof to show there isn’t. They also when you join say don’t listen to the review it’s just people who lost their job cause they did something but definitely don’t believe that. They definitely look at you as a number / money not a person. Other advisors have said the same and managers also feel the same about some of these things also not paid 9 times and kept promising it would never happen again but did and was 6 weeks with no pay.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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