employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged employer

Fresher - Customer Service Representative Firstsource Solutions Employee Review

3.0
Jun 11, 2024
Recommend
CEO approval
Business outlook

Pros

Good work life Balance life Good team Process are good Cafeteria is good

Cons

Worst management Don’t get Indian holidays Yearly appresal not proper Need to change management

avatar
Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. Thank you for sharing your feedback. We’re glad to hear that you appreciate the work-life balance, team environment, and other positive aspects like the processes and cafeteria. We are committed to improving these areas to better meet our employees' needs and expectations. Your feedback is valuable in helping us identify areas for improvement, and we will take it into account as we work on making necessary changes to enhance our workplace.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All