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Firstsource Solutions

Engaged employer

Ok - Customer Service Representative Firstsource Solutions Employee Review

2.0
May 10, 2024
Recommend
CEO approval
Business outlook

Pros

Good people Decent office space

Cons

Too much micro managing Too much pressure on call colleagues Not enough support

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. It's great to hear that you had a positive experience with the people and found the office space decent. We value a supportive and well-equipped work environment and are committed to maintaining these aspects for our employees. We are committed to improving our management practices and ensuring that our employees receive the support they need. We will review these concerns to make necessary adjustments and enhance the overall work environment.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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