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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Was asked more of what the job intels with no increase in pay - Customer Service Representative (CSR) Firstsource Solutions Employee Review

      1.0
      May 5, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home was beneficial

      Cons

      Pay..time off.. training.. supervisors system.. accountability

      avatar
      Firstsource Solutions Response
      1y
      Thank you so much for taking the time to leave us feedback. We're glad to hear that working from home was beneficial for you. While some aspects are influenced by business needs and operational requirements, we are committed to continually reviewing and improving these areas to better support our employees and enhance their work experience

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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