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Firstsource Solutions

Engaged employer

Great staff - Customer Service Representative (CSR) Firstsource Solutions Employee Review

2.0
Mar 10, 2024
Recommend
CEO approval
Business outlook

Pros

Office space Diversity Office location Staff Teamwork

Cons

Flexibility Disorganised management Supportive Unsociable hours Development opportunities

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We recognize the importance of office space, diversity, office location, staff, and teamwork in creating a positive work environment. We strive to provide a well-organized and inclusive office space that supports collaboration and reflects our commitment to diversity. Our office locations are chosen to be accessible and convenient, and we are dedicated to ensuring that our staff members are supportive and work well together. We understand that flexibility, organized management, support, and development opportunities are crucial for a positive work experience. While we strive to provide a supportive environment and meaningful learning opportunities, we also recognize that disorganized management and unsociable hours can impact job satisfaction. To address these concerns, we have established clear processes to ensure smooth operations and to meet client requirements

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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