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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Work - Customer Service Representative Firstsource Solutions Employee Review

      4.0
      Feb 16, 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Work friendly environment, will be good if u have good manager

      Cons

      Strict timing, no leave and increment

      avatar
      Firstsource Solutions Response
      2y
      Thank you so much for taking the time to leave us feedback. We recognize the importance of a work-friendly environment and the impact of having a good manager. While our current policies regarding timing, leave, and increments may have limitations, we are dedicated to creating a supportive and positive workplace.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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